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Our relationship managers are here to assist you with any questions or concerns you may have.
FAQs
Find quick answers to common questions about plans, verification, and chat.
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Premium members get access to 24/7 priority support from our experts.
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For technical issues or detailed inquiries, reach out to our team via email.
Send Email →Frequently Asked Questions
How does the matching process work?expand_more
Our algorithm considers your interests, hobbies, education, profession, and location. You can then browse profiles, send interest, wait for mutual acceptance, and unlock contact details to connect.
Are profiles verified?expand_more
Yes. Every profile goes through a manual review. Members can additionally complete identity verification for a verified badge, which significantly increases match rates.
When can I see someone's contact details?expand_more
Contact details are revealed after both parties express interest (a mutual match) and you unlock the contact with your plan allowance. Premium plans allow more contact reveals.
What happens after a mutual match?expand_more
Once both users send and accept interests, you can chat, make audio/video calls (based on your plan), and reveal contact information.
How do I upgrade my plan?expand_more
Go to the Pricing page and choose your desired plan. Payments are processed securely via Razorpay. Your plan activates instantly after successful payment.
Can I delete my account?expand_more
Yes. Email asrgurumumbai@gmail.com with your registered phone number and we will permanently delete your account and data within 30 days.
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